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Ethics & Client Bill of Rights

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Ethical Codes
&
Client Bill of Rights

Ethical Codes, Conduct and Review are paramount to any profession, coaching is no exception. Matthew Rochte, founder of WorkingIntentionally takes this seriously and has served on the ICF Ethics & Standards Committee since 2002 to uphold and strengthen the coaching profession..

WorkingIntentionally Coaches and Associates acknowledge and agree to honor their ethical obligations to their coaching clients, coaches, colleagues and the public at large. We pledge to comply with International Association of Coaches as well as the International Coach Federation’ Code of Ethics, to treat people with dignity as independent and equal human beings, and to model these standards with those whom we coach.


Ethical Codes:

ICF International Coach FederationInternational Coach Federation

Link to ICF Code of Ethics
pdf of ICF Code of Ethics

IAC International Association of CoachesInternational Association of Coaches

Link to IAC Code of Ethics
pdf of IAC Code of Ethics

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Client Bill of Rights

Client's Bill of Rights

WorkingIntentionally Coaches and Associates hold that:

  • The client has the right to privacy.
  • The client has the right to not worry about what is said. It will never be repeated.
  • The client has the right to respect, courtesy, fairness and value.
  • The client has the right to be accepted as they are without judgment or evaluation (including race, gender, sexual orientation, cultural origin, religion, etc.)
  • The client has the right to not be limited because their vision does not match the coach’s vision of what is possible.
  • The client has the right to expect a safe and supportive environment / relationship.
  • The client has the right to disagree with the coach...anytime.
  • The client has right to tell the coach whether or not he/she is hearing them... not meeting their needs/expectations.
  • The client has the right to tell the coach that the value anticipated is not being received and ask for a different approach or to suggest referrals.
  • The client has the right to be able to back out of their commitment to coaching without any feelings of guilt.
  • The client has the right to being held accountable for commitments.
  • The client has the right to fail, make mistakes and change their mind.
  • The client has the right to move at his or her own pace.
  • The client has the right to accept or reject the coach’s suggestions or guidance based on where they are at the moment.
  • The client has the right to be able to discontinue the relationship at any time.
  • The client has the right to a coach who - 'walks their own talk.'

Note: In individual coaching where the person-being-coached hires the coach, the person- being-coached is considered to be the client. However, in corporate or business coaching the client is considered to be the company who hires the coach not the person-being-coached. Therefore issues of privacy and confidentiality with the person-being-coached may be breached if the actions of the person-being-coached are illegal, unethical, or against company policy. In the corporate contract it is a triangular relationship between the client (the company), the person being coached, and the coach.

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